Question 1

I'm a waxing virgin! What do I need to know?

Accepted Answer

First of all, my advice would be to relax and not panic! You’re in safe hands with me.

I recommend that you take certain steps at home before your wax in order to prepare the area – see the next question for more details.
 
You’ll need to arrive 5 – 10 minutes early for your appointment. Please do not be late. I run a very tight and busy schedule and it is not fair on the next customer (or me) if you are late. Please call ahead if you know you will be late and if neccessary, we may have to reschedule your appointment.

I will explain the details of the treatment you have chosen and tell you what to do next, e.g. to what extent you should undress. I will leave the room for two minutes so that you can make yourself comfortable on the treatment couch before returning to work my magic.

Question 2

Is there anything I should do to prepare for my wax?

Accepted Answer

You should try and exfoliate and moisturise your skin in the area to be waxed for a couple of days before your appointment, which will help you get the best results from your wax. If you don’t regularly exfoliate the area to be waxed, you’re likely to have a lot of dead skin there which will be trapping hairs underneath it. By exfoliating and removing the dead skin, you’ll be releasing those hairs, which I can then wax (I obviously can’t remove any hairs that are still below the surface of the skin). Otherwise, you’re likely to see some regrowth quite quickly after your appointment.
 
It’s really important to moisturise regularly too, to keep the skin supple. For the same reasons as above, we want to avoid dry, flaky skin in the area to be waxed.
 
If you’re having an intimate wax, then consider which products you’re going to use to exfoliate and moisturise the area beforehand! You need a gentle exfoliator, preferably unperfumed, that’s not going to scratch the skin or irritate the area. Likewise with moisturiser – choose an unfragranced gentle one, which is not going to irritate or sting!
 
Please do have a warm shower on the day of your wax/as close to your appointment as possible (this helps to open your pores), to ensure that you’re clean and fresh when we see you. Don’t heavily apply any cream to the area to be waxed on the day of your appointment though.
 
I also ask that all of my customers use the body/wet wipes provided, to wipe their intimate areas, as your are undressing and just before I come back into the room to perform your wax. As clean as possible please! You wouldn't go to the Dentist without brushing your teeth, so please think of it in thos way. Your cooperation is much appreciated!

Question 3

I've got very sensitive skin, will this be a problem?"

Accepted Answer

Absolutely not. Every new client will have a pre-wax consultation, during which we’ll ask about your skin type and other relevant medical details, which i’ll then make a note of on your file so I can be sure to use the most appropriate products for you.
 
For all body waxing and most facial waxing, we use ?, which is a rosin-free, non-fragranced, hypo-allergenic formula, especially developed for sensitive skins. For smaller and more sensitive areas, including bikini and underarms, we use ?. Both of these waxes are extremely kind to the skin, even in the most sensitive areas of the body.

Question 4

How long should my hair be for my first wax/wax?

Accepted Answer

The high quality of the wax we use means that we can reach the shorter, finer hairs better than most other waxes. However, I still recommend a minimum of 3+ weeks’ regrowth to get the best results. If you have removed the hair via waxing/shaving/plucking or any other way any less than 3 weeks ago, then I will not wax you and you will still be charged in full.
 
I advise that you do not book an appointment if you removed your hair less than 3 weeks ago.
 
Worried that your hair (especially your pubic hair) may be too long for a wax? Well don’t! If it needs trimming down, I will do this for you as part of your treatment, so please don’t attempt this at home!

Question 5

Do I need to book an appointment in advance, or can I just walk in?"

Accepted Answer

Feel free to take your chances on the day! But with this in mind, it’s worth noting that while I will always try and accommodate walk-in appointments, sometimes i'm so busy that I can’t.
 
If you have a specific time slot in mind, or are looking for a long treatment (e.g. one that lasts for more than 10 or 20 minutes), I strongly recommend that you book in advance so as to avoid disappointment.
 
That said, if you want a short appointment – such as an eyebrow wax or thread – then i’ll often be able to fit you in if you pop by. I do sometimes have other, longer slots, available at short notice on certain days, so it’s worth checking if you are in the area and passing anyway.

Question 6

What's the best way to book an appointment?

Accepted Answer

You can ring 07561 341266 and speak to me when we’re open/if i'm not with a client, or leave a message if i'm busy or closed, and i’ll call you straight back as soon as I can/the next morning.
 
You can email me on nakdlincoln@gmail.com, with details of which treatment you’d like and when, and i’ll reply ASAP.
 
Or of course, you can pop by the salon and book in person!
 
Once you’ve been for your first wax, i’d always recommend that you book your next appointment before you leave the salon, so you can be sure of securing your next slot at your preferred day and time.

Question 7

What are your opening hours?

Accepted Answer

Sunday/Monday - CLOSED
Tuesday/Wednesday - 10am til 5pm
Thursday 10am – 8pm
Friday/Saturday 10am – 5pm

Question 8

Whereabouts in Lincoln do I find You?

Accepted Answer

NAKD Lincoln is located in the city centre (not far from Wragby Road Tesco) at 18 Gabriel Crescent, LN2 4ZD.

Question 9

What's your cancellation and appointment change policy?

Accepted Answer

The more notice you can give me please, to cancel or change an appointment, the better, but I require a minimum of 24 hours’ notice. If you cancel or rearrange your slot with less than 24 hours’ notice, or if you fail to turn up at all, I reserve the right to not book you again, or charge you in full for the missed apppointment next time you come for a wax.
 
This gives me enough time to offer your appointment slot to a customer on my very busy waiting list.

Question 10

I'm running late for my wax, what should I do?"

Accepted Answer

You need to call to keep me informed of your movements. If I can move your appointment time back, I will do, but if I have another client booked in immediately after you, i’ll be unable to do this.
 
Depending on the time of arrival, late arrivals may be offered a reduced treatment or turned away altogether, but you would still be charged in full for the original appointment booked.

Question 11

Why do I need to arrive 5 - 10 minutes before my first wax?

Accepted Answer

If you’re a first-time client, you should arrive 10 minutes before your appointment time to fill out a consultation card. This will involve you giving me your main contact details and any basic medical details I need to know about (e.g. whether you have sensitive skin or any known allergies, eczema, have used acne creams on the area, are pregnant, etc).
 
I may speak to you about the information you have given me on this card in in the privacy of your treatment room before your treatment starts.
 
For subsequent appointments as a repeat client, I politely request that you arrive 5 minutes before your appointment time to ensure a prompt start.

Question 12

Is there somewhere I can freshen up before my wax?

Accepted Answer

For all bikini and intimate waxing treatments, there are some personal wipes in the treatment room for you. These gentle, all-over wipes are suitable for all body parts, even the most intimate and sensitive of areas. I suggest that you use these to freshen up at the point that I leave the room for you to get undressed, ahead of your treatment.

Question 13

Will my wax hurt?

Accepted Answer

I'm not gonna lie – of course if you pull the hair out from its root, it's going to hurt, and more so in some areas than others. But i'm absolutely confident that my specialist skills mean that your wax will hurt less than waxes from other, general beauty salons, where waxing is just a small part of their treatment menu. I am a waxing specialist.
 
If you don’t believe me, check out my latest Facebook reviews, which are proof positive that many clients actually look forward to their next wax!
 
Finally, you’d expect me to say this, but waxing regrowth hurts so much less than waxing full growth, so the first wax will be the worst, and the more frequently you return ( I recommend every 4 – 6 weeks) the less it will hurt (and that’s a fact).

Question 14

How long will my wax take?

Accepted Answer

Of course it depends what exactly you’re having done and the extent of your hair coverage, but I guarantee that you’ll be amazed by the efficiency with which I work. As a general guideline for regular clients, i’d allow 10 minutes for your average basic bikini wax or brow wax, 20 minutes for a half leg wax, 30 minutes for a full leg wax and 20 – 30 minutes for a Brazilian or Hollywood wax.
 
First-time clients who are not regularly waxed may need to allow a little longer, and you also need to account for the time it takes you to get dressed and undressed and pay/book your next appointment.
 
I should also point out that quick is not always good! Some waxing salons boast of being able to carry out a Brazilian/Hollywood wax in 10 -15 minutes. This is entirely possible, but they will be doing it using strip wax (as opposed to the far superior non-strip wax that I use for all intimate waxes) and their strips will be very large. The larger the strip = more hair pulled out in one go = more pain! At NAKD Lincoln, I deliberately apply the wax in smaller strips, because although it takes a little longer this way, it is far more bearable for you!

Question 15

How often will I need a wax?

Accepted Answer

I recommend that you get into a 4 – 6 week waxing cycle in order to get the best results from your wax. If you keep it regular, your hairs will start growing through at the same time, which means that your skin will soon remain smoother and hair-free for longer in between appointments. Sporadic waxing, on the other hand, means that your hair won’t be in the same growth cycle, so you’re likely to get some regrowth soon after your appointment from hairs that had not broken through the skin at the time of your last wax, or hairs that were far too short to wax.
 
For best results, please don’t shave, tweeze or use hair removal creams between appointments.

Question 16

Should I do anything at home in-between my appointments?

Accepted Answer

Absolutely, YES. Following the correct at-home aftercare procedures are absolutely vital in making sure that you get the best results, for as long as possible, from your treatment. After all, what’s the point in spending all that time and money finding a reputable salon and the best waxing therapist who can give you the perfect wax, if you are not going to look after the area as well yourself so as to prolong the results?
 
In a nutshell, I strongly advise the following “scrub and rub” policy:
 
Moisturise the waxed area daily (ingrown hairs are often caused by dry or flaky skin which does not allow the hairs to grow through). It is imperative that you use a suitable moisturiser, however, especially for your intimate bits! For this purpose, I especially love products containing natural antiseptic properties such as tea tree oil.
 
Exfoliate the waxed area several times a week to get rid of dead skin cells. Again, think carefully about which products you use here. I do not recommend delving into the back of your bathroom cabinet for that manky old seasalt scrub that you used a couple of times three years ago! Anything too grainy could scratch or irritate the skin and I advise against anything that is heavily fragranced.
 
As well as an exfoliator, consider an exfoliating cloth, which can do a wonderful job at removing dead skin and can leave you feeling beautifully soft and smooth. If going for one of these though, make sure you buy one that you can regularly put in the wash so that it doesn’t harbour germs.

Question 17

Will I need to remove my underwear?

Accepted Answer

It will depend on what treatment you’re having. E.g. if you’re having a brow wax, then no!
 
On a serious note, then of course you would only remove your underwear for certain intimate waxing treatments. You keep your knickers on for basic bikini waxes, so I recommend that you wear an appropriate pair which you don’t mind coming into contact with wax and oil.
 
You will need to remove your knickers for Playboy, Brazilian and Hollywood waxes.

Question 18

Do you supply paper pants?

Accepted Answer

I don’t supply paper pants, no. I'm not shy when it comes to carrying out bikini waxes, and neither should you be! Paper pants simply impede me from doing my job properly. They slow me down and can prevent me from removing all hair. So please don’t be embarrassed when I ask you to remove your knickers, as I certainly won’t be. I've seen it all!

Question 19

I'm having a Playboy/Brazilian/Hollywood wax. What will that involve?

Accepted Answer

Firstly, I  will leave the room for you to undress your bottom half, including your underwear, and freshen up using the hygiene wipes left out for you.
 
I will then start removing the hair on top of your pubic bone first, before moving down to your labia, and finally around the back. At times, I will help you position your legs in certain ways so that I can get to all of the hair, and will ask you to stretch certain bits of skin to keep it taut while I wax.
 
When it comes to removing the hair from around the back, our preference at Strip Waxing is to keep you on your back while I do this. I don’t like turning clients over and getting them on to all fours, and will avoid this positioning whenever I can. Instead, i’ll ask you first to pull your legs up into a backward roll type position and keep them hugged into your chest. If I really can’t get to all of the hair that way, if you don’t feel comfortable in this position or can’t get into it, or if you’re pregnant and don’t want to lie on your back for too long, then I may turn you onto your side, or over completely, to reach the hair around the back.
 
As with all waxes, once i’ve finished, i’ll tweeze out any remaining hairs before asking you to check the area to see that you’re completely happy with it.

Question 20

What happens if my period comes just before my appointment?

Accepted Answer

As long as you’re wearing a tampon and you’re clean and fresh down there, this won’t be a problem.
 
It’s definitely not an issue for me, but if you’re still not comfortable with getting a wax while you’ve got your period, then please be sure to book your future appointments around your monthly cycle, as my 24-hour cancellation policy does also apply to menstruating women!

Question 21

Will my skin be sore afterwards?

Accepted Answer

It shouldn’t be no, but it is quite normal for a heat reaction to be seen on the skin for several hours following treatment. This may vary from a mild redness to a stronger skin reaction, including red dots on the waxed area for several hours. If our aftercare advice is followed the skin should return to normal within 24 hours.
 
We take other steps to help minimise any soreness. For example, before applying any wax to your skin, we will always cleanse and sanitise the area first. Once we have removed all of the hair, we will then apply some moisturising milk and refreshing gel to help soothe and calm the area.

Question 22

How do I prevent ingrown hairs?

Accepted Answer

You prevent ingrown hairs by following our aftercare advice. Scrub and rub is my basic recommendation, which in other words means to exfoliate regularly and apply plenty of moisturiser. Ingrown hairs usually occur when the hairs are prevented from growing through thick, dry skin and so they get trapped under the surface. By exfoliating regularly to remove any dead skin, and moisturising daily in order to keep the skin supple, ingrown hairs won’t be a problem for most clients. Note that ingrown hairs are often caused by poor therapist technique, whereby the hair is snapped off instead of being pulling out from the root, which could be one reason why you’ve suffered from them in the past.
 
Some clients, however, do still suffer from ingrown hairs even when they follow my aftercare advice. In this instance, please ask me to recommend  a variety of ingrown hair solution products. These ingrown hair solutions are also great for men who suffer from nasty shaving rashes/bumps around their beardlines.

Question 23

Can I have a wax if I'm pregnant?

Accepted Answer

Absolutely, and indeed I see an awful lot of pregnant women, including very heavily pregnant women who come in for a final tidy-up before the chaos begins! You should bear in mind, however, that throughout pregnancy, your skin may be more sensitive than usual and your wax may feel more uncomfortable than it otherwise would.
 
I will of course adapt my positioning accordingly in order to keep you in comfortable, safe positions while ensuring that I can still remove all of the necessary hair.

Question 24

Why should I choose NAKD Lincoln for my wax over other salons?

Accepted Answer

Because put quite simply, I am without doubt, the best waxer in Lincoln and among the best in the whole of the UK. I regularly welcome clients who have travelled from London and other cities back to the Midlands for their wax with me. I carry out thousands of waxes each year and am a true expert in my field.
 
That’s why i'm confident that once you’ve come to NAKD Lincoln, you’ll never do it anywhere else!

Question 25

Why should I get waxed?

Accepted Answer

You should get waxed because you want to! This is usually because you like the look and feel of smooth, hair-free skin. You shouldn’t get waxed, on the other hand, because someone else wants or tells you to!
 
I'm not going to tell you that having a wax is cleaner, or more hygienic, or give you a list of any other reasons why you should have one. Plenty of people choose not to wax or remove their body or facial hair in any other way, and that’s fine with me. I'm busy enough with clients who want to get a wax for themselves, so i'm not in the business of trying to persuade or convert anyone to remove their hair if they don’t want to.
 
Of course, if you do want to remove your facial and/or body hair, then I think that waxing is the best way to do it. The results of waxing last far longer than shaving, and result in finer, weaker regrowth as opposed to strong, stubbly shaving regrowth. Waxing is cheaper than IPL and Laser and the results are clearer. By this, I mean that once the hair has been waxed, you know for certain that it’s not going to grow back for 4 – 6 weeks, as opposed to so-called permanent hair removal methods, which you can pay the earth for only to find that within a few years, the hair has come back.

Question 26

Do you have any age restrictions in place?

Accepted Answer

Minors under the age of 16 will only be able to have a treatment once I have received written approval of this from a parent or legal guardian. The parent or legal guardian must accompany the minor to the salon on their first visit.
 
On subsequent visits, i'm able to treat the minor without a parent or legal guardian present, as long as the parent or guardian has previously signed to say they agree to this.
 
Please note that it is my policy not to carry out any male or female intimate wax (e.g. a Playboy, Brazilian or Hollywood) to any minors under the age of 16, even with parental permission. A basic bikini wax or G-string bikini wax (or speedo wax for male clients) will be offered as an alternative.
 
16 year-olds and over do not need parental permission for any treatments.
 
No upper age restrictions are in place!
 
I reserve the right to refuse to carry out a treatment on a client for age reasons, even when parental permission has been given.

07561 341266